Shipping & Returns

Shipping

  • Where do you ship?

    We ship everywhere in North America.

  • How long does an order take to arrive?

    Regular in stock orders typically take 5 to 7 business days.


    If you pre-order an item it will be in production with us. Pre-orders typically take up to 2 to 3 weeks. Any delays with an item will be communicated by via email/text.


    Estimated shipping date and tracking number will be sent out via email/text. Once the item is  received standard shipping takes about 5 to 7 business days during the regular season. 


    Holidays shipping times may take longer.

  • What do I do if I don’t receive my order?

    We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.

Returns

  • What items are eligible for return?

    Items are eligible for return within 7 days of their delivery date. Items must be in their original condition, and they must be unwashed and unworn. Of course, if an item arrives in a damaged state, notify us immediately and you will be refunded the entire cost of the item.

  • How much is the return shipping fee?

    Returns are free when you use our prepaid return shipping label. Simply repackage the item, affix the label you returned in the original package, and send it back to us.

  • I received an item as a gift? Can I return it?

    Gifts must be accompanied by a gift receipt in order to be eligible for a refund. They’ll be treated as a regular return, and you’ll receive a gift card for their current selling price. Note that gifts can be returned within 21 days of the date on which they were purchased.

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